You have recently been promoted to a project manager for a clinical testing facility. The team is developing a new product that will cut down on testing interval requirements for a new seizure management medication. After you become involved with the project, you decide to add more research reports, which the customer did not request. This is an example of

A) Good customer service scope

B) Scope creep

C) Due diligence

D) Gold Plating

View Answer
Option – D.

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